Oman-Gibson is a Nashville, Tennessee based property development company who had a need for both a public facing website as well as a "client portal" to allow their clients to track the status of their projects. Both facets of the new website were built with Drupal which gave site administrators easy control over the main site content; news, contact information, and executive bio information were all easily updated. The site uses Views to display featured projects highlighting some of the company's impressive development tasks of late as well as a recent news view that showcased recent media articles published about OGA.
While the public site has improved the company's online marketing abilities, the client portal has become a major feature of their customer service and client communication department. Ten Ten Studios installed the powerful Organic Groups module to power the client portal. OG allows the company to create projects, post development photos, timeline updates, and other related notes to a secure area to which only specific client accounts have access. As buildings are developed, the owners can log into OGA's site and view a history of the project and see what areas are ahead of, on, or behind schedule so there are no surprises. The portal has helped the company manage customer expectations and has led to an overall improved customer experience.
Services:
Graphic design, Drupal CMS, client login system
Date Launched:
November, 2009
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